IRS website experienced major outages on tax deadline day


The Internal Revenue Services experienced disruptions to its online services on Monday, April 18, 2022, as millions of people attempted to file their tax returns.

Monday was the IRS deadline for taxpayers to file their tax returns, which began on January 24, 2022.

IRS website experienced outages on tax deadline day

On Monday, many taxpayers ran into trouble when they attempted to file their taxes through the IRS’ electronic filing system. As April 18 was the last day to file returns, many were disappointed by the disruption of services. People who owe taxes and do not file their returns on time or request an extension may face a failure to file penalty.

Down Detector, a service outage tracking site, reported an increase in outage reports on the IRS website that jumped mid-morning Monday and remained elevated into the afternoon. Of the complaints received, 70% include the inability to open the website, 24% the inability to log in, and 6% app-related issues.

According to the IRS, taxpayers who wish to file for an extension have until Monday, October 17, 2022 to file a return. A file extension will be automatically processed when taxpayers pay all or part of their taxes electronically by April 18, 2022.

Free Online Filling Services

In addition to accepting filing of returns by mail and from tax service providers, the IRS also offers free filing software where taxpayers can file electronically. In fact, the IRS encourages electronic filing because the tax software performs the calculations, flags common errors, and reduces tax filing errors by prompting taxpayers to fill in missing information.

The IRS offers taxpayers two ways to prepare and file their federal income taxes online for free through Guided Tax Preparation or Fillable Forms.

The IRS Guided Tax Preparation service applies to people who earned less than $73,000 during the year and have not yet filed their tax returns. For those earning over $73,000, they can apply through the IRS Free Fillable Forms service. As of April 8, the IRS had processed more than 70 million claims and issued refunds worth more than $222 billion.

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